Accessibility

Accessibility statement

This accessibility statement applies to the website Makasiiniranta of the City of Helsinki. The site address is https://makasiiniranta.hel.fi/.

Statutory provisions applicable to the website

This website was published after 23 September 2018. The website must fulfil statutory accessibility requirements.

The objective of the city

As regards the accessibility of digital services, Helsinki aims to reach at least Level AA or above as set forth in the WCAG guidelines in so far as is reasonably practical.

Compliance status

This website meets the statutory critical accessibility requirements in accordance with Level AA of the WCAG v2.1 with the following deficiencies.

Non-accessible content

The content mentioned below does not yet meet all of the statutory accessibility requirements.

Deficiencies found

The site features PDF files that are not operable through a keyboard interface (WCAG 2.1.1). The correction of the PDF files will progress in conjunction with normal content production.

Correcting deficiencies

Document attachments are PDF files. The attachment files are not fully accessible. The process of updating document production has been initiated, and an accessible decision-making section for the Hel.fi site will be completed by the end of 2021.

Obtaining information in an accessible form

Due to these deficiencies, you can request the non-accessible content from the administrator of this website. 

Urban Environment Division / Land Use and City Structure / Property Development
Phone 09 310 2611
Email kaupunkiymparisto@hel.fi

Preparing an accessibility statement

This statement was prepared on 11/05/2021.

Assessment of accessibility

The working instruction and procedures of the City of Helsinki were followed when evaluating the accessibility of the site, with the aim of ensuring that websites are accessible in all stages of the work process.

Accessibility was evaluated by means of an audit by a third-party expert as well as self-evaluation.

Accessibility was evaluated using a programmatic accessibility auditing tool as well as by manually reviewing the site and content. Programmatic evaluations were carried out using the Lighthouse review tool in Google Chrome browser and the Siteimprove browser extension.

Defects reported by the evaluation tools were reviewed and, if necessary, corrected.

The third-party expert audit was carried out by Norr Design Oy.

Updating the accessibility statement

When website technology or content changes, its accessibility must be ensured through constant monitoring and periodic checks. This statement will be updated in conjunction with website changes and accessibility evaluations.

Feedback and contact information

The entity responsible for site accessibility:

Urban Environment Division / Land Use and City Structure / Property Development
Phone 09 310 2611
Email kaupunkiymparisto@hel.fi

Reporting non-accessible content

If a user feels that accessibility requirements have not been met, they can report the issue by e-mail to helsinki.palaute@hel.fi  or through the feedback form at https://www.hel.fi/helsinki/en/administration/participate/feedback .

Requesting information in an accessible format

If a user feels that content on a website is not available in an accessible format, they can request for this information by e-mail at helsinki.palaute@hel.fi  or through the feedback form at https://www.hel.fi/helsinki/en/administration/participate/feedback . The aim is to reply to the enquiry within a reasonable time frame.

Legal protection of accessibility, Enforcement procedure

If a user feels that their report or enquiry has not received a response or that the response is unsatisfactory, they can report the issue to the Regional State Administrative Agency of Southern Finland. The website of the Regional State Administrative Agency of Southern Finland explains in detail how the matter will be processed.

Regional State Administrative Agency of Southern Finland
Accessibility monitoring unit
www.saavutettavuusvaatimukset.fi
saavutettavuus@avi.fi
Telephone exchange +358 295 016 000
Open: Mon-Fri at 8:00–16:15

The City of Helsinki and accessibility

The objective of the city of Helsinki is to be an accessible city to all. Helsinki aims to ensure that all residents are able to move about and act as effortlessly as possible and that all content and services are accessible to all.

The city promotes accessibility of digital services by streamlining publishing work and organising accessibility-related training for its staff.

The accessibility level of websites is monitored constantly during their maintenance. Immediate action will be taken if deficiencies are found. The aim is to carry out the necessary amendments as quickly as possible.

The disabled and users of assistive technologies

The city provides counselling and support for the disabled and users of assistive technologies. Support is available on guidance sites announced on the city’s website and through telephone counselling.

Approval of the accessibility statement

This statement was approved by 11/05/21
Urban Environment Division
City of Helsinki